Contact Support
Need help with LandmarkerX? We're here to assist you!
Email Support: support@metadiscovery.ltd
We typically respond within 24 hours during business days.
Frequently Asked Questions
How do I change my difficulty level?
There are two ways to adjust difficulty levels (Beginner, Intermediate, Advanced): 1) Set your default difficulty in your user profile (tap the hamburger menu, then select your profile), or 2) Temporarily change the current difficulty on the app homepage before starting a challenge.
How does the scoring system work?
You earn points based on typing accuracy, speed, and maintaining combo streaks. Bonus points are awarded for perfect sentences, and penalties apply for hints and errors.
How do I view global leaderboards?
Tap the trophy icon in the top control bar to view different skill-based leaderboards including typing speed, accuracy, and combo achievements.
Do I need an internet connection to play?
Yes, LandmarkerX requires an internet connection to load content and sync your progress. The app works best with a stable connection for the optimal learning experience.
What languages are supported?
LandmarkerX supports 12 languages including English, Chinese, Japanese, Korean, French, German, Spanish, Italian, Russian, Malay, Czech, and Swedish.
How do I restore my subscription?
Go to your profile settings and tap "Restore Purchases" to restore any previous subscriptions linked to your Apple ID.
How do I delete my account?
You can delete your account directly from the User Profile section in the app. When you delete your account, your personal information is immediately removed, but anonymized game statistics may be retained for service improvement. If you sign in again with the same Apple ID, a new account will be created.
App Features
- 🌍 13 countries, 35 cities, 500+ locations
- 📚 3 difficulty levels (Beginner, Intermediate, Advanced)
- 🏆 7 global skill leaderboards
- 🌐 12 international languages
- 🌐 Online learning with real-time sync
- 🎮 Gamified typing practice
- 🔊 Audio and listening practice
- 📊 Detailed progress tracking
Troubleshooting
App crashes or freezes
Try force-closing the app and restarting. If the issue persists, restart your device.
Sync issues
Ensure you have a stable internet connection. Log out and log back in to force a sync.
System Requirements
- iOS 17.0 or later
- macOS 14.0 or later (Apple Silicon or Intel)
- iPhone, iPad, iPod touch, or Mac
- Stable internet connection required for gameplay
- Apple ID for App Store purchases
Privacy & Terms
Your privacy is important to us. We only collect necessary data to provide the best learning experience.